About the Journal

The UNIBEN Journal of Marketing (UJM) is the official journal of the Department of Marketing, […]

Editorial Board

Editor-In-ChiefProf. E.P. OseyomonDepartment of Marketing, Faculty of Management Sciences, University of Benin, Benin cityehiabhi.oseyomon@uniben.edu Editor/Ag. […]

Customer Retention Strategies in Private Schools in Abia State, Nigeria

The fundamental purpose of customer retention efforts is to ensure maintenance of relationships with value adding customers. Today, companies implement retention practices re to examine the strategies used by private schools to retain their parents/guardian and students, evaluate the effectiveness of these strategies on the parent/guardian and students and how often they use them.

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